Shipping Info

We're ready to pack and ship your products. Here is everything you need to know.

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Shipping & Handling Costs

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In_Store_Pick-up

Standard Shipping Rates

We will ship your order using United States Parcel Service (USPS).

Most orders are shipped with delivery confirmation for your protection.

$0.01-$9.99 = $6.00

$10.00-$49.99 = $9.00

$50.00-$99.99 = $15.00 FREE*

$100.00-$199.99 = $19.00 FREE*

$200.00+ = $29.00 FREE*

There is a 8.50% sales tax on all items shipped to IL.

Shipping and handling charges are non-refundable.

* Free shipping is available on domestic orders only.

*All International shipments will have a $10 charge added to standard shipping rates.

If an item is received damaged, keep the item and either call us at (309)797-8590 or 1-888-EXOTIC-8 or e-mail us at info@exoticimports.com about the damage. We will notify you if you need to return it to us or if it is safe to throw it away. If you are not happy with your purchase, please call us, perhaps we can work together to an amicable solution. If it becomes necessary to return the item to us, please package and insure the item. You are responsible for the item until it arrives in our facility. All original tags must be attached to the merchandise.

Most items take about 5-7 business days to be delivered. If you have not received your domestic purchase in 10 business days, please e-mail us at info@exoticimports.com, we will look into the reason for the delay.

Exotic Imports store is open 10AM - 9 PM C.S.T. Monday through Saturday and 12pm - 6pm Sunday.


If you are searching for a specific item or are a wholesaler please e-mail: info@exoticimports.com

If you experienced any technical problems while browsing our website please e-mail: support@exoticimports.com